🔐 Privacy Policy

Last Updated: 5 April, 2025

At HakeemSahab, your privacy is our top priority. We respect and protect your personal data while giving you a seamless shopping experience.

1. Data We Collect

  • Basic info: Name, contact, shipping address

  • Non-personal data: Browser type, IP address (for analytics)

2. How We Use It

  • Order processing & delivery

  • Personalized offers (with your consent)

  • Quality improvement via feedback

3. Data Protection

  • SSL encrypted transactions

  • Never sell/shared with third parties

  • Marketing emails: Opt-out anytime

4. Cookies

  • Used for cart memory & site optimization

  • Disable via browser settings

Key Legal Protections Added

✔ Limits liability for herbal product results
✔ Complies with Pakistan’s Electronic Transactions Ordinance
✔ Clear refund rules to prevent disputes

📜 Terms & Conditions

1. Product Use

  • Our herbal supplements are not medicinal drugs

  • Consult your physician before use if:

    • You have medical conditions (diabetes, heart disease, etc.)

    • You’re pregnant/nursing

    • You’re taking prescription medications

2. Orders & Payments

  • All prices in PKR (inclusive of taxes where applicable)

  • Order confirmation via email/SMS within 24 hours

  • We accept:

    • Cash on delivery (Pakistan only)

    • Credit/debit cards

    • JazzCash/EasyPaisa

3. Shipping & Delivery

  • 3-5 business days for major cities

  • 7-10 days for remote areas

  • Free shipping on orders >PKR 2,500

4. Returns & Refunds

  • 30-day money-back guarantee (unopened products only)

No returns for:

  • Less than 50% of product was used

  • Used alongside conflicting medications (without doctor approval)

  • Didn’t follow usage instructions (e.g., wrong dosage)
  • Customized orders

Unopened Products:

  • 15-day money-back guarantee

  • Full refund upon return (customer covers return shipping)

5. Intellectual Property

  • All content (logos, product names) is company-owned

  • No commercial reuse without written permission